Refund Policy Refund & Cancellation Policy — Water Delivery Service We’re committed to providing clean, timely water delivery. But if something doesn’t go as expected, here’s how we make it right. 1. Subscription Cancellations Can be canceled anytime from your dashboard If prepaid, unused weeks may be refunded (minus delivery costs) Monthly plans renew automatically unless canceled 48 hours before billing 2. One-Time Orders Cancellations made 24 hours before delivery: Full refund Within 24 hours: Refunds subject to processing or restocking fees Same-day cancellation: Refunds are not guaranteed 3. Refund Process Email waterdelivery[our contact address] with: Order number Reason for refund Preferred resolution (refund, replacement, or credit) Refunds are processed within 7 business days. 4. Product Issues Damaged bottles? Wrong quantity? Report within 48 hours. Send photo evidence when applicable. We'll re-deliver or refund — your satisfaction comes first.